Complete Mac Solutions

Refurbished Macs, repairs & upgrades

Mac Servicing in Bristol

Silver 13-inch MacBook Air with its screen open

Make a slow or unreliable Mac feel like new again

Is your Mac slow to start, freezing, or full of error messages? A Mac service from Complete Mac Solutions in Brislington, Bristol, can get it running smoothly again. We find out what is actually causing the problem before recommending software work, a repair or an upgrade.

Our standard software service is £225 plus VAT and typically takes around 48 hours.

What is included in a Mac service?

  • A full backup of your files before any work begins
  • A clean reinstall of a macOS version that suits your Mac and your apps
  • Your files restored afterwards
  • Testing to make sure everything works as it should

We check your software licences with you before reinstalling apps, so nothing you rely on gets lost.

macOS installation only

Don’t need your files backed up and restored? A straightforward macOS installation costs £60 plus VAT. Any extra work is quoted separately before we start.

Signs your Mac needs a service

  • It takes ages to start up or open apps
  • The spinning wheel appears all the time
  • It crashes, freezes or restarts on its own
  • A macOS update failed or left it unstable
  • The fans are loud even when you are not doing much

When a service is not the answer

Not every slow Mac needs a software service. A failing hard drive, too little memory or a hardware fault needs a different fix, and we will tell you if that is the case. Older Macs with a mechanical hard drive often benefit more from an SSD upgrade. If your Mac can no longer keep up with what you need, our trade-in scheme lets you put it towards a refurbished Mac.

Student discount

Students at Bristol universities, colleges and sixth forms can get 10% off selected products and services with valid student ID or proof of enrolment. Please mention it when you book.

Mac servicing FAQs

Will I lose my files?

No. Our standard service includes a full backup before we start and restores your files afterwards. If you choose the macOS-only installation, back up your files first or ask us to.

Will my apps still work?

We check compatibility before choosing which macOS version to install, and talk to you about licences for paid software such as Microsoft Office or Adobe apps so they can be reinstalled.

How long does a Mac service take?

Usually around 48 hours, depending on how much data needs backing up and restoring. If you have a deadline, tell us when you book.

Is it worth servicing an old Mac?

Often, yes, especially if the hardware is healthy and it still runs the apps you need. If it is very old or needs several repairs, we will be honest and compare the cost with a refurbished replacement.

Book your Mac service

Contact us with your Mac model, what is going wrong and any deadlines. Workshop visits are by appointment. For regular check-ups, see our Mac maintenance packages.

Image credit

Photo: Sam Lionheart. Wikimedia Commons source · CC BY-SA 3.0. Resized and compressed to WebP. Design reference: Same design (2015 photo).